Legal · Last updated April 2026

Terms & conditions.

The rules of the road for using the Envelope website and platform. Envelope introduces brands to partners; the contract for any work is held directly between the client and the introduced partner, and its specific terms (fees, deliverables, IP) are set out in that agreement.

01 Who these terms bind

These terms apply to anyone using envelope.agency or the Envelope platform: brands submitting briefs, partners in our network, and casual visitors. By submitting a brief, applying as a partner, or contracting with us, you confirm you have authority to bind your organisation to these terms.

02 What Envelope does

Envelope is an introducer. We assess briefs, match brands with vetted partners, and stay close to the relationship as a facilitator. Envelope is not an agency of record and is not a party to any contract for the delivery of work. Every delivery contract is entered into directly between the brand (client) and the partner(s) we introduce; Envelope is not a signatory to it and holds no contractual relationship with the client for the work itself.

03 Matching & introductions

We retain discretion over which partners we introduce to a brief. We don't guarantee a match for every brief, and we reserve the right to decline briefs that fall outside our remit (scope, ethics, budget, timing). Our assessments are made in good faith but are not a substitute for your own due diligence.

04 Fees & commission

Our standard model: partners pay Envelope an introduction commission. Brands contract with, and pay, the introduced partner directly under the agreement between them. Envelope is not a party to that agreement and does not invoice brands for delivered work. No hidden mark-ups, no pay-to-play, no referral kickbacks.

05 Confidentiality

Briefs submitted through the platform are treated as confidential and only shared with shortlisted partners under written NDA. Partners agree to treat all brief content as confidential and to return or destroy it if they don't progress to engagement.

06 Intellectual property

Ownership of IP in any deliverables is governed entirely by the contract between the client and the introduced partner, not by Envelope. Envelope claims no rights in the work. We may request permission to feature completed work as a case study; consent is always opt-in and revocable.

07 Liability

Envelope acts solely as an introducer and accepts no liability whatsoever for the work, conduct, deliverables, timing or performance of any partner we introduce. Any claim relating to the work lies against the partner under the contract between you and them, not against Envelope. To the fullest extent permitted by law, Envelope excludes all liability, including for indirect, consequential or reputational loss; where liability cannot be excluded, it is capped at the introduction fees actually paid to Envelope in the 12 months preceding the claim. Nothing in these terms limits liability for death, personal injury, fraud or anything else that cannot lawfully be excluded.

08 Termination

Either party may stop using the website at any time by ceasing use. Any engagement runs under the contract between the client and the introduced partner, which sets termination rights, notice periods and wind-down obligations. Commission accrued to Envelope on introductions survives termination.

09 Governing law

These terms are governed by the laws of England and Wales. Disputes are subject to the exclusive jurisdiction of the courts of England and Wales.

Questions on these terms?

Delivery contracts are held directly between clients and the partners we introduce.

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